OzzyMat® Multi-Layer
Free returns on all eligible orders
You have 30 days to request a return. All sale items are final sale.
The OzzyMat is a patented particulate trap impregnated with microbes (Ozzys).
- The OzzyMat traps large particles of grease and oil and any particulate larger than 50 microns.
- More importantly the OzzyMat releases microbes (Ozzys) into the SmartWasher system.
- These microbes continuously eat grease, oil and other contaminants out of the OzzyJuice leaving it clean and strong for every use.
- It must be changed monthly which will keep the microbe (Ozzy®) colony healthy and keep your SmartWasher system working at peak performance.
- Failure to change the OzzyMat monthly will reduce the efficiency, health and bioremediation capabilities of the microbes (Ozzys).
- This will result in the OzzyJuice® becoming more and more contaminated until the system no longer cleans.
Shipping information
In-stock and OEM parts: ship same or next business day.
Locally warehoused items: ship within 3–4 business days.
Special-order items: timeline confirmed after order.
Returns & warranty
Returns & Satisfaction Guarantee
We stand firmly behind the quality of every product we sell. Your confidence matters to us — and we back it with a straightforward 30-Day Satisfaction Guarantee.
If you are not fully satisfied, you may request a return within 30 days of delivery. All returns must receive pre-approval prior to being sent back. Unauthorized returns will not be accepted.
To qualify for a return:
Item must be in new, unused condition
Product must be in its original packaging
All parts, components, hardware, manuals, and accessories must be included
Packaging must be undamaged and suitable for resale
Important:
Electronics are strictly inspected. No returns on open-box electronics. Exceptions may apply only with prior written approval. Any electronic unit that has been installed, powered, activated, or altered may not be eligible for return.
We are serious about product integrity — and equally serious about taking care of our customers. If there is ever a product issue, contact us immediately so we can make it right.
For return authorization, please contact our support team before shipping anything back.